Helplines

Police

Telephone of the police force. You can report crimes or ask for help. The number works in the entire country and it’s free of charge.

Tel. 133

(in German) www.bundespolizei.gv.at

Ambulance service

If you need medical help in an emergency situation, you can call the ambulance service. The paramedics will make a first assessment on site and transport you to the medical centre. The number works in the entire country and it’s free of charge.

Tel. 144

(in German): www.roteskreuz.at/rettungsdienst/im-notfall/

Firefighters

Emergency number of the firefighters. The number works in the entire country and it’s free of charge.

Tel. 122

Emergency doctor

You can ask for an emergency doctor to come to your home in case of a health-related emergency. The number works in the entire country and it’s free of Charge.

Tel. 141

Helpline in moments of crisis

You can call if you find yourself in an emotional crisis. The counsellors will listen to you and refer you to other specialists if necessary. They speak German. It’s anonymous and free of charge. You can also write them an email or ask for online counselling.

Tel. 142

(in German) www.telefonseelsorge.at

Email: onlineberatung-telefonseelsorge.at/startseite.html

Help line against violence

You can call this helpline if you’re a victim of violence. They will give you counselling on what to do in your case and they can put you in contact with lawyers and social workers. They also offer counselling in Arabic, Bosnian, Croatian, Dari, English, Farsi, Romanian, Russian, Serbian and Turkish. On the webpage you can find information in different languages. The service is anonymous and free of charge.

Tel. 0800 / 222 555

(in German) www.frauenhelpline.at

Email: frauenhelpline@aoef.at

Helpline for children and youngsters

This helpline is for children, youngsters and their parents. They offer advice on topics related to children and adolescence and they can put you in contact with other experts if necessary. The service is anonymous and free of Charge.

Tel. 147

(in German) www.rataufdraht.at

Email: 147@rataufdraht.at

Helpline for health related problems

If you have a health problem and you don’t know what to do or where to go, you can call this number to ask for advice. The service is anonymous and free of charge.

Tel. 1450

(in German): www.1450.at/1450-die-gesundheitsnummer/

Email: gesundheitsberatung@bmgf.gv.at

Poisoning centre

If you suspect that you have been poisoned or intoxicated (e.g. medicament in bad shape, ingestion of household products, and consummation of unknown substances), you can call this number. They will make a risk assessment and advice you if medical assistance is needed. The service is free of charge.

Tel. 01/ 406 43 43

(in German): www.goeg.at/de/VIZ

Ö3-Helpline

Experts who offer counselling to the listeners of the radio station Ö3. The service is free of charge.

Tel. 116 123

Drug addiction helpline

You’re offered professional advice in topics related to substance addiction, including mental health or family issues. They can also give you contacts of experts in your area. The service is free of charge.

Tel. 0810 / 20 88 777

(in English and German) api.or.at/

Psychosocial helplines

You can call this number if you’re in a moment of crisis and you need professional counselling, including mental health and family issues. They offer advice on different topics and can put you in contact with other experts in your area. The service is free of Charge.

Tel.: 01 / 202 52 51

Psychosocial counselling in Vienna for cases of emergency: Tel.: 01 / 313 30

Psychosocial counselling in Linz for cases of emergency: Tel.: 0732 / 65 10 15